ABOUT US

 Norton’s Flowers & Gifts is, above all else, a premier, full-service, retail florist. Our primary business is designing and delivering flowers that help you maximize the impact of your emotions. We know there are many times, however, when you want something other than flowers, and of course, we are fully prepared to meet your needs.

Norton’s Flowers & Gifts two conveniently located stores are stocked with an eclectic array of giftware, personal accessories and greeting cards you wouldn’t expect to find in most flower shops. Our Ypsilanti showroom is almost 15,000 square feet and the cozier Ann Arbor store is another 2,000 square feet, so there’s room for a lot of expressive gifting opportunities. You’ll find a comprehensive list of our gift lines below, but in general, you can be pretty sure of finding something for everyone…even you.

We have tens of thousands of greeting cards from Recycled, Freedom, Paramount, Blue Mountain Arts, and African American Expressions, as well as wrapping paper and festive gift bags to make any gift presentation memorable. From Ganz, we have baby gifts and the softest stuffed animal toys imaginable. We display Crystal Clear glassware, Badash Crystal and Czechoslovakian art-glass to fit budgets from modest to extravagant. If you’re looking for traditional or contemporary picture frames for your home or as a gift, Norton’s carries the finest Malden and Umbra frames and accessories. For an inspirational or religious gift that sends the perfect, emotional message, you have to see our pieces from Fontanini, Heartsteps, Books of Love and African American Expressions! Customers call and visit from all over to shop our fragrances department. Norton’s proudly sells dozens of colors, scents and styles from Colonial Candle and Northern Lights, two of America’s finest candle companies. If you want the finest African-American gifts, greeting cards and collectibles from Annie Lee and African-American Expressions, Norton’s is the place to start your shopping. Everyone’s always complaining how hard it is to buy for a man, but you won’t hear that at Norton’s. We have snack baskets, fruit and gourmet baskets, a huge variety of green plants, the popular forged iron Tavern Puzzles, and much more. These are just a few of the exciting selections you find at Norton’s Flowers & Gifts, Ann Arbor and Ypsilanti’s one-stop shopping paradise.

Below, you will find many of our floral products, services, and gift lines cataloged for your convenience. Since very few of our giftware selections have been coded for sale on the website, please visit us to select your gifts or call our toll-free number (1-800-682-8667) to speak with a thoughtful gift counselor who can help you choose exactly the right gift for delivery.

The following communities are within our local delivery radius. That means almost all the products and arrangements you request are designed in our own production facilities and we deliver the flowers, plants, fruit baskets, balloons and stuffed toys to Ann Arbor, Ypsilanti, Saline and Dexter, Belleville, Canton and Milan. We also serve communities outside of our local delivery area through our preferred network of top-level Teleflora and FTD florists, and your order is even backed by the reputation of Norton’s own guarantee.   We also deliver to the following facilities.

Anna Botsford Bach Home Arbor Medical Group Brecon Village C & H Community Home-Funerals Canton Medical Ctr Chelsea Community Hospital Crystal Creek Assisted Living Evangelical Home-Saline Gilbert Residence Glacier Hills Retire/Comm-Sale Health Care Innovations Hillside Terrace Retirement Hosmer-Muehlig Funeral Chapel Huron Valley Mens Institution L J Griffin Funeral Home Mc Cabe Funeral Home Mi Heart & Vascular Institute Neely-Turowski Funeral Home Nie Funeral Home Inc Oakwood Healthcare Ctr Parkwood Manor Reichert Health Ctr Robison - Bahnmiller Saline Community Hospital Select Specialty Hospital St Joseph Mercy Behavioral Svc St Joseph Mercy Hospital Stark Funeral Svc Memorial Inc Sunrise Of Ann Arbor Asst Lvg Towne Centre Place University Living University-Mi Health Systems Vascular & Interventional Div Veterans Hospital Waltonwood Of Canton Assist Washtenaw Medical Arts Bldg

Arbor Care Bortz Health Care Of Ypsilanti Brookhaven Manor Retirement Canterbury Mews Cooperative Center For Behavior & Medicine Columbia Court David C Brown Funeral Home Fairview Pines Inc Glacier Hills Nursing Ctr Glastonbury Adult Foster Care Heartland Health Care Ctr Holden Perinatal Hospital Hospital Health Svc Credit Janowiak Funeral Home Inc Lurie Terrace Meadowood Townhomes Muehlig Funeral Chapel Inc Neighborhood Health Clinic Oakwood Health Care Ctr Oakwood Occupational Health Pawlus Funeral Homes Riverview Outpatient Psych Royal Holiday Park Saline Memorial Corp St Joseph Clinical Laboratory St Joseph Mercy Health Stop St Joseph Mercy Maple Hlth Bld Sunrise Assisted Living Superior Woods Inc University Hospital Pediatric University Of Michigan Us Veterans Medical Ctr Vet Affairs Med Ctr Village At St Joseph Hospital Waltonwoods At Cherry Hill Willow Creek Assisted Living

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

FTD
Norton’s Flowers & Gifts first joined FTD in 1920. Our 90 years of continuous membership makes us one of FTD’s oldest affiliates. We have been recognized by FTD as one of their "Top National Members”. FTD members are known for quality floral products and services, and easily recognized by the gold Mercury Man logo. The FTD Mercury Network connects more than 20,000 independent flower shops in the U.S.

Teleflora
Norton’s Flowers & Gifts first joined this worldwide network of retail florists in 1970 and has been consistently ranked in the TOP 100 members since 2001. Teleflora is a network of 23,000 florists nationwide, and another 20,000 outside North America. Teleflora-member florists have access to delivery of floral arrangements and non-floral gift items throughout the U.S. and around the world.

The Midwest Group - www.floristsacrossamerica.com
Norton’s Flowers & Gifts was a founding member of The Midwest Group in 1994. The Midwest Group is a floral industry trade association consisting of 16 leading florists nationwide. Members meet regularly to share information, ideas, and best practices for the floral industry, with a focus on improving customer service, floral product offerings, and maintaining the high ethical standards expected of our industry members. Together the group represents over 1,000 years of floral industry experience, putting smiles on our client’s faces and helping customers in times of need.


SAF - Society of American Florists
The Society of American Florists is the association that provides marketing, government advocacy, industry intelligence and best practices information for all participants in the U.S. floral industry.

The Society of American Florists (SAF) is the only national trade association that represents all segments of the U.S. floral industry. Our 15,000 members are the industry's top retailers, growers, wholesalers, importers, manufacturers, suppliers, educators, students and allied organizations. SAF is the face and voice of a strong, unified floral industry.

Michigan Florists Association –

The Michigan Floral Association (MFA), founded in 1920, is a full-service trade association representing florists, growers, suppliers, wholesalers, educators and students. Located in Haslett, MI, MFA provides education and professional partnerships, which help to position the members of MFA at the forefront of the floral industry. It is the sponsor of the Michigan Certified Florist (MCF) program; creates and hosts The Great Lakes Floral Expo and trade show; conducts educational seminars though out the year at the Professional Education Center located at the association headquarters; partners with local wholesale houses around the state to produce design seminars and product reviews, publishes the award winning Michigan Florist magazine; hosts the MFA web site, and interacts with state / federal government agencies.

Ann Arbor Area Chamber of Commerce – Visit Website

The mission of the Ann Arbor Area Chamber of Commerce is to support our members by promoting commerce in the greater Ann Arbor area through business advocacy and leadership in economic, political and educational development.

Ann Arbor Area Convention & Visitors Bureau – Visit Website

Whether your visit is collegiate, leisure or business, feel the energy of a town rich in culture and full of life. Begin your Ann Arbor area experience by clicking on website link.

Steve Pepple Photography – Visit Website

We are proud to recommend Steve Pepple Photography to our customers who are looking for a premier, local wedding photographer. We have a long history with Steve and can attest to his professional ethics, dependability and fair rates. Samples of his stunningly artistic work can be viewed on his website or you can simply call for a package that is customized to your budget and needs.

Nie Family Funeral Homes and Cremation Services – Visit Website

As the Nie Family Funeral Home tradition continues into its third generation, their mission of “Our Family Serving Your Family” also continues with the additional mindset that “We don’t personalize a funeral service…We make it Personal”.
 

Stark Funeral Service – Visit Website

With a tradition of service that goes back more than 110 years, their staff is dedicated to helping families not only cope with loss, but plan for a service that is truly a tribute to the life of their loved one.
 

Ann Arbor Marriott Ypsilanti at Eagle Crest – Visit Website

When getting married or staying in Ypsilanti, enjoy the beautiful resort atmosphere of our community’s only lakeside hotel. With a championship golf course, stunning views and the largest banquet facilities in our area, The Marriott is a premier facility.
 

Kensington Court Ann Arbor – Visit Website

Kensington Court Ann Arbor has everything today's business and casual travelers could possibly hope for in a full-service hotel. "We exceed. You succeed." More than just the hotel's slogan, this is their philosophy and commitment to every guest.
 

Effortless Entertaining – Visit Website

Services range from delivery and setup for your backyard BBQ to full service staffed events with extravagant multi course meals. Effortless Entertaining is proud to have received the 2009 USCA "Best Caterer" Award for Ypsilanti
 

The Moveable Feast Catering – Visit Website

Creating food art for any occasion; Specializing in mobile catering; No cost consultations; Courteous professional staff; Specialists in events over 500 guests; Tailgates to Extravagant receptions; Bartending services
 

Betty Brigade – Visit Website

The Betty Brigade is a full-service concierge company based in Ann Arbor, Michigan. Our services include organizing, party and event planning, gift shopping, pet care, and other household projects.

Mesothelioma Community Resource Network

Nortonsflowers.com is pleased to work with the Mesothelioma Community Resource Network, a compilation of resources dedicated to increasing the mesothelioma survival rate. For more information on peritoneal mesothelioma, visit the Mesothelioma Cancer Alliance.